The support services sector continues to grow, and there’s no hint that it’s going to slow down

As the world economy begins to settle, businesses are now looking to maximise operational efficiencies, streamline their businesses, reduce costs and cash burn. Removing non-core processes and activities has been a key part of this efficiency drive, fuelling the growth of the services industry.

Whether it is accountancy, payroll, CRM, Communications, PR, logistics, procurement, contact centres or HR, businesses will increasingly turn to external business process outsourcing providers to support their non-core activities. 

In Sage Ventures’ experience as a provider of unique executive support services, we know firsthand how businesses value engaging with outsource providers for short term projects or adhoc administrative tasks.  They have an available resource who can step in seamlessly and keep the flow of their projects running whilst not having to go to the expense and arduous process of engaging temporary agencies or employing full time staff.  Companies eliminate the time and costs of wages, superannuation, PAYG, Insurances and setting up required records. 

Once you have engaged with an outsourced specialist, a majority of the time you will have developed a good working relationship and trust.  You then have the comfort of knowing you have a reliable resource to assist you on a project by project basis.  In Sage Ventures experience, we have been called back time and time again as our clients know they can rely on our professionalism, efficiency and knoweldge.

A perfect example is a project that a client engaged us with.  They were leading up to major capital raising venture as well as attending the JP Morgan Annual Investor Conference in San Francisco when one of their key administrative leads became ill and was unable to work for 6 weeks. 

This project coincided also over a Christmas /New Year period.  As an outsourced executive specialist, we were able to slot in seamlessly and manage the investor relations process. This involved logistics of one on one meetings, NDA contract management, communications with investors, brokers and analysts.  In parallel with this, we managed logistics of meetings and presentations for the CEO attending JP Morgan conference in San Francisco.  Managing competing demands and time zones, we successfully assisted the company achieve their required outcomes. 

In this new age of technology, engaged collaboration and opportunities, outsourcing offers business an extremely cost and time effective solution to fill short term resource gaps.

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